Line Manager Skills

Whether you are meeting the needs of individuals or staff across the whole organisation, we can design events and programmes to improve business results.

Tailored training to meet the needs of the business

We offer either one-off sessions or a line manager upskillng programme

Discipline & Grievance

  • Disciplinary Policy Overview & the ACAS Code of Practice
  • Roles within the process
  • Disciplinary investigations
  • Conducting a Disciplinary Hearing
  • The Appeal Process

Recruitment & Interview Skills

  • Understanding what makes a robust and effective recruitment and selection process
  • Using the job description and person specification within the process
  • Effective shortlisting
  • Preparing and conducting competency based interviews and selection methods
  • Equal Opportunities

Discrimination, Dignity at Work & Grievances

  • Discrimination and the 9 Protected Characteristics
  • Dealing with bullying & harassment claims
  • Investigations
  • Handling Grievances

Absence Management

  • Overview of the Sickness Absence Policy
  • Managing short and long-term absence 
  • Return to Work Interviews
  • Managing ill health capability - Case Studies

Performance Management

  • The performance management process and roles within it
  • How to prepare for and conduct a performance review
  • Setting & reviewing objectives
  • Dealing with underperformance
  • Probationary reviews